Privacy Policy
Last updated: October 24, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Email address (required for account creation)
- Name (if provided)
- Profile information you choose to add
Usage Information
- Project data, visit records, and evaluation criteria you create
- Photos and notes you upload during property visits
- Usage patterns and preferences within the Service
Technical Information
- IP address and device information
- Browser type and version
- Log data and analytics information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your requests and transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
- Protect against fraud and abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your consent: When you explicitly agree to share information
- Service providers: With trusted third parties who assist in operating our Service
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
- Encrypted data transmission (HTTPS)
- Secure database storage
- Regular security updates and monitoring
- Limited access to personal information by employees
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may delete your account at any time, which will remove your personal information from our active databases.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain uses of your information
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Service or at the contact information provided on our website.